With more than 25 years of experience in human services administration, he specializes in the development and oversight of community-based residential and assisted living programs serving individuals with intellectual and developmental disabilities, mental health conditions, brain injuries, physical disabilities, and aging populations. His work spans operational leadership across settings such as Community-Based Residential Facilities (CBRF), Adult Family Homes (AFH), Supported Independent Living (SIL), Residential Care Apartment Complexes (RCAC), Adult Day Services, and Residential Care Centers for Children (RCC), with direct involvement in client assessment, care planning, behavioral support planning, and transitions into community living environments. His experience also includes oversight of programs serving individuals with traumatic brain injuries, chronic mental illness, and complex behavioral support needs.

A defining component of his background is hands-on responsibility for regulatory compliance, safety, and risk management. He has extensive experience developing policies and procedures aligned with Wisconsin DHS administrative codes, Home and Community-Based Services (HCBS) standards, and assisted living regulatory frameworks, as well as overseeing incident investigations, OSHA compliance, insurance programs, worker’s compensation matters, and organizational risk mitigation strategies. As a trained Client Rights Specialist, he has conducted and supervised investigations involving abuse, neglect, injuries of unknown origin, misappropriation, and caregiver misconduct, coordinating with regulatory authorities and law enforcement to document findings and ensure adherence to care standards. He has also participated in Wisconsin DHS, DMS, DQA, and BAL advisory committees, workgroups, and HCBS quality initiatives related to assisted living, crisis prevention, and community-based care standards.

His career includes senior leadership roles such as Executive Director, Area Director, Director of Operations, Director of Membership and Operations, Safety and Risk Management Director, Regional Director, Program Coordinator, and Interim Chief Executive Officer within disability services, assisted living, and community-based care organizations. In addition to operational leadership, he provides consulting and expert witness services involving quality improvement, organizational assessment, standards of care, regulatory compliance, safety practices, risk management, and administrative decision-making in human services settings. He remains involved with organizations and advisory groups including the Wisconsin Department of Health Services (DHS) IDD-MH System Improvement Steering Committee, Wisconsin DHS Division of Quality Assurance Assisted Living Provider Community Work Group, Wisconsin DHS Division of Medicaid Services Residential Representatives Group, Technology First Coalition Policy Subcommittee, Wisconsin Coalition for Collaborative Excellence in Assisted Living (WCCEAL), and Disability Service Provider Network (DSPN).