This healthcare case management and patient advocacy expert witness has more than 35 years of experience in nursing, healthcare advocacy, insurance navigation, utilization review, and patient care coordination. Her work includes health insurance benefits review, insurance claim management, appeals and denial resolution, medical bill negotiation, care transition management, and advocacy for quality, cost-effective healthcare services. She has prior experience providing healthcare expert witness consultations and courtroom testimony involving healthcare access, insurance benefits, and patient advocacy issues.

Currently serving as president and owner of a healthcare advocacy and advisory practice, she consults with individuals, families, small businesses, and employees regarding health insurance coverage, long-term care insurance matters, and ongoing healthcare management needs. Her responsibilities include evaluating insurance options, facilitating coverage applications, coordinating communication among patients, providers, employers, and insurers, and assisting clients with maximizing available healthcare benefits. Her case management work also involves supporting patients during transitions between healthcare settings and collaborating with providers to improve continuity and quality of care.

A Bachelor of Science degree in Nursing supports her longstanding clinical and healthcare consulting background. She is a registered nurse and previously held designation as a nationally certified case manager. Additional certifications include life and health insurance licensure and end-of-life nursing education training. Professional affiliations include membership in the Case Management Society of America and the Alliance for Professional Healthcare Advocates.

Earlier in her career, she held consulting and leadership roles involving healthcare navigation, managed Medicare case management, utilization review, and acute care nursing. Her experience includes working directly with hospital case managers, medical directors, and healthcare providers to improve quality of care, facilitate discharge planning, and support cost-effective treatment coordination. She also supervised nursing personnel and implemented quality assurance and utilization review programs within home healthcare settings, in addition to serving as a surgical and trauma intensive care nurse responsible for critically ill postoperative patients. Leadership and community service activities include executive board and board membership roles with healthcare and emergency medical organizations.