Product Liability, +4
Retail
Loading
Retail
6 min read
Areas of Expertise :
Elevator & Escalator, Mechanical Design, Maintenance, Premises Liability, Accident Reconstruction

Published Date:
Last Modified Date:
Jurisdiction:
Federal. Third Circuit
Court:
In J.V. v. Macy’s, Inc. and ThyssenKrupp Elevator America, Inc., the U.S. District Court for the District of New Jersey reviewed claims arising from an August 16, 2013 escalator entrapment that severely injured a 10-year-old girl inside the Macy’s store at Garden State Plaza. The filings describe multiple surgeries, toe amputations, and an extensive recovery period. The complaint asserted negligent maintenance, negligent supervision, negligent infliction of emotional distress, breach of contract, and parental loss-of-services claims.
In September 2014, the court permitted the breach-of-contract and parental loss-of-services claims to move forward, noting the record was too limited to rule out potential third-party beneficiary status under the escalator maintenance agreement. The parental loss-of-consortium theory was dismissed under New Jersey law. These rulings framed the litigation around the escalator’s maintenance history, inspection practices, and the contractual responsibilities between Macy’s and ThyssenKrupp.
The matter eventually resolved through a $15 million settlement approved nearly three years after the accident. Public reporting added context about the escalator’s installation in 1958, an interrupted inspection earlier that year, and safety upgrades applied after the incident. These details helped clarify the mechanical backdrop against which the maintenance and negligence claims were evaluated.
A 10-year-old girl suffered severe injuries when her right foot and leg became trapped while riding an escalator inside the Macy’s store at Garden State Plaza. The emergency stop was triggered by a passerby as her mother tried to free her, and emergency responders removed metal plates to extricate her. Reporting and filings describe toe amputations, multiple surgeries, and note that the escalator was installed in 1958, with references to prior inspection issues and a halted inspection in the months before the incident. The escalator’s 1958 installation date and the inspection-related concerns come from news reporting rather than federal court filings.
The family filed a lawsuit asserting negligent maintenance, negligent supervision, negligent infliction of emotional distress, breach of contract, punitive damages, and parental loss-of-services claims. They alleged Macy’s owned and operated the escalator and ThyssenKrupp was responsible for inspection, maintenance, and repair, arguing they were third-party beneficiaries of the maintenance agreement. The complaint also detailed the child’s medical condition shortly after the accident, describing multiple surgeries, an external fixation device, and lasting injury to her right foot.
Macy’s filed its answer and a cross-claim against ThyssenKrupp seeking contribution and indemnification. ThyssenKrupp then moved to dismiss the breach-of-contract claim and the parental loss-of-consortium allegation, submitting a partial excerpt of the maintenance agreement to argue that store patrons were not intended beneficiaries. Macy’s opposed dismissal of the contract claim but agreed that New Jersey law barred parental loss-of-consortium recovery in negligence-based child injury cases.
The court held that the breach-of-contract claim should proceed because the record was not developed enough to determine whether the plaintiffs were intended beneficiaries of the maintenance contract. It also allowed the parental loss-of-services claim to move forward under New Jersey law. However, the court dismissed the parental loss-of-consortium theory and issued an order reflecting that the litigation would continue on negligence, breach-of-contract, and parental loss-of-services issues tied to escalator maintenance and safety responsibilities.
A federal judge approved the settlement nearly three years after the accident, resolving the matter entirely. Reporting states that the family received $15 million, covering the child’s extensive medical treatment, hospitalization, surgical interventions, and recovery. Coverage also noted that the escalators were later upgraded with a safety feature designed to stop the mechanism when an object becomes lodged, reflecting post-incident changes made after the injury on the escalator in question.
United States District Court for the District of New Jersey
Case Name:
J.V. et al v. Macy’s Inc. et al
Escalators
Safety Engineering
Mechanical Inspections
Mechanical Equipment
Mechanical Failure
Mechanical Systems
Machinery Maintenance
Building Maintenance
Rehabilitation Nursing
Amputation and Replantation
In J.V. v. Macy’s, Inc. and ThyssenKrupp Elevator America, Inc., the U.S. District Court for the District of New Jersey reviewed claims arising from an August 16, 2013 escalator entrapment that severely injured a 10-year-old girl inside the Macy’s store at Garden State Plaza. The filings describe multiple surgeries, toe amputations, and an extensive recovery period. The complaint asserted negligent maintenance, negligent supervision, negligent infliction of emotional distress, breach of contract, and parental loss-of-services claims.
In September 2014, the court permitted the breach-of-contract and parental loss-of-services claims to move forward, noting the record was too limited to rule out potential third-party beneficiary status under the escalator maintenance agreement. The parental loss-of-consortium theory was dismissed under New Jersey law. These rulings framed the litigation around the escalator’s maintenance history, inspection practices, and the contractual responsibilities between Macy’s and ThyssenKrupp.
The matter eventually resolved through a $15 million settlement approved nearly three years after the accident. Public reporting added context about the escalator’s installation in 1958, an interrupted inspection earlier that year, and safety upgrades applied after the incident. These details helped clarify the mechanical backdrop against which the maintenance and negligence claims were evaluated.
A 10-year-old girl suffered severe injuries when her right foot and leg became trapped while riding an escalator inside the Macy’s store at Garden State Plaza. The emergency stop was triggered by a passerby as her mother tried to free her, and emergency responders removed metal plates to extricate her. Reporting and filings describe toe amputations, multiple surgeries, and note that the escalator was installed in 1958, with references to prior inspection issues and a halted inspection in the months before the incident. The escalator’s 1958 installation date and the inspection-related concerns come from news reporting rather than federal court filings.
The family filed a lawsuit asserting negligent maintenance, negligent supervision, negligent infliction of emotional distress, breach of contract, punitive damages, and parental loss-of-services claims. They alleged Macy’s owned and operated the escalator and ThyssenKrupp was responsible for inspection, maintenance, and repair, arguing they were third-party beneficiaries of the maintenance agreement. The complaint also detailed the child’s medical condition shortly after the accident, describing multiple surgeries, an external fixation device, and lasting injury to her right foot.
Macy’s filed its answer and a cross-claim against ThyssenKrupp seeking contribution and indemnification. ThyssenKrupp then moved to dismiss the breach-of-contract claim and the parental loss-of-consortium allegation, submitting a partial excerpt of the maintenance agreement to argue that store patrons were not intended beneficiaries. Macy’s opposed dismissal of the contract claim but agreed that New Jersey law barred parental loss-of-consortium recovery in negligence-based child injury cases.
The court held that the breach-of-contract claim should proceed because the record was not developed enough to determine whether the plaintiffs were intended beneficiaries of the maintenance contract. It also allowed the parental loss-of-services claim to move forward under New Jersey law. However, the court dismissed the parental loss-of-consortium theory and issued an order reflecting that the litigation would continue on negligence, breach-of-contract, and parental loss-of-services issues tied to escalator maintenance and safety responsibilities.
A federal judge approved the settlement nearly three years after the accident, resolving the matter entirely. Reporting states that the family received $15 million, covering the child’s extensive medical treatment, hospitalization, surgical interventions, and recovery. Coverage also noted that the escalators were later upgraded with a safety feature designed to stop the mechanism when an object becomes lodged, reflecting post-incident changes made after the injury on the escalator in question.
Escalator Expert Witness
Escalator expert witnesses typically analyze mechanical operation, inspection practices, component wear, emergency-stop performance, and long-term maintenance patterns. Their evaluations help clarify how an escalator’s systems, particularly older or heavily used models function under both normal operating conditions and unexpected stress events.
Safety Engineering Expert Witness
Mechanical engineers frequently evaluate how moving components interact with passengers, whether guards or plates function as intended, and how safety devices respond during an entrapment event. They help contextualize whether an escalator operated within expected parameters.
Rehabilitation Nursing Expert Witness
Rehabilitation nursing experts are often consulted in cases involving surgeries, amputations, or extended recovery needs. They provide insight into wound care, mobility progression, long-term functional outcomes, and the day-to-day impact of the injury on the patient’s recovery. Their evaluations help clarify how the physical consequences of an entrapment align with the individual’s rehabilitation requirements.
Mechanical Design Expert Witness
Mechanical design experts typically assess how an escalator’s components were engineered, integrated, and expected to function under real-world conditions. They review design choices related to step geometry, skirt gaps, guard plates, and safety mechanisms to evaluate whether the equipment’s configuration contributed to an entrapment event. Their analysis helps clarify whether the escalator’s underlying design met industry standards and foreseeable-use expectations.
Full Contract Context Is Essential in Maintenance-Based Claims
ThyssenKrupp’s reliance on only a brief portion of the maintenance agreement was insufficient for dismissal. Courts often require a complete understanding of maintenance contracts before assessing third-party beneficiary issues.
Distinguishing Loss-of-Services from Loss-of-Consortium Matters Under New Jersey Law
The court preserved the loss-of-services claim but dismissed the consortium theory, reflecting New Jersey’s sharp distinction between functional and companionship-based damages.
Detailed Medical Facts Strengthen Negligence Allegations
The filings’ clear description of toe amputations, surgeries, and long-term injury reinforced the seriousness of the entrapment and supported claims tied to alleged maintenance failures.
Public Reporting on Inspection Issues Should Be Separated from Court Evidence
News coverage referenced inspection lapses and escalator age, but the federal filings did not. Attorneys must distinguish between media context and admissible evidence when shaping legal strategy.
Settlement Reflected the Combined Weight of Medical and Procedural Evidence
The $15 million resolution showed how extensive medical documentation and well-developed pleadings can guide final negotiations in catastrophic injury cases.
The litigation in J.V. v. Macy’s, Inc. and ThyssenKrupp Elevator America, Inc. illustrates how pleadings, procedural rulings, and factual clarity guide the progression of a premises-liability case. The decision to let the breach-of-contract and parental loss-of-services claims proceed highlights the importance of developing a complete factual record before addressing contract-based arguments. The dismissal of the loss-of-consortium claim reinforced long-standing limits under New Jersey law. Nearly three years after the accident, the $15 million settlement brought final closure to the case.
Broader implications include how escalator safety, inspection history, and mechanical conditions can influence litigation strategy, especially when injuries involve catastrophic entrapment. News reporting on the escalator’s installation date, prior inspection issues, and subsequent safety enhancements provided additional context, underscoring how facility management, maintenance oversight, and mechanical design all intersect with legal evaluation.
What happened in the Macy’s escalator injury case?
A 10-year-old girl’s foot and leg became trapped in a Macy’s escalator at Garden State Plaza, requiring emergency responders to disassemble metal plates to free her. She later underwent multiple surgeries and toe amputations. These injuries became the basis of a federal negligence and contract-based lawsuit.
Who were the defendants?
The suit named Macy’s, Inc. as the store operator and ThyssenKrupp Elevator America, Inc. as the company responsible for escalator inspection and maintenance.
What legal claims were filed?
The complaint included negligent maintenance, negligent supervision, negligent infliction of emotional distress, breach of contract, punitive damages, and parental loss of services.
How did the court rule on early motions?
The court allowed the breach-of-contract and loss-of-services claims to proceed but dismissed the loss-of-consortium claim. This kept the central negligence and contractual issues active.
Were there issues raised about the escalator itself?
News outlets referenced the escalator’s 1958 installation and a halted inspection before the incident, though these details did not appear in the court filings.
What was the final outcome?
The case concluded with a $15 million settlement, approved nearly three years after the accident.
Escalator Expert Witness
Escalator expert witnesses typically analyze mechanical operation, inspection practices, component wear, emergency-stop performance, and long-term maintenance patterns. Their evaluations help clarify how an escalator’s systems, particularly older or heavily used models function under both normal operating conditions and unexpected stress events.
Safety Engineering Expert Witness
Mechanical engineers frequently evaluate how moving components interact with passengers, whether guards or plates function as intended, and how safety devices respond during an entrapment event. They help contextualize whether an escalator operated within expected parameters.
Rehabilitation Nursing Expert Witness
Rehabilitation nursing experts are often consulted in cases involving surgeries, amputations, or extended recovery needs. They provide insight into wound care, mobility progression, long-term functional outcomes, and the day-to-day impact of the injury on the patient’s recovery. Their evaluations help clarify how the physical consequences of an entrapment align with the individual’s rehabilitation requirements.
Mechanical Design Expert Witness
Mechanical design experts typically assess how an escalator’s components were engineered, integrated, and expected to function under real-world conditions. They review design choices related to step geometry, skirt gaps, guard plates, and safety mechanisms to evaluate whether the equipment’s configuration contributed to an entrapment event. Their analysis helps clarify whether the escalator’s underlying design met industry standards and foreseeable-use expectations.
Full Contract Context Is Essential in Maintenance-Based Claims
ThyssenKrupp’s reliance on only a brief portion of the maintenance agreement was insufficient for dismissal. Courts often require a complete understanding of maintenance contracts before assessing third-party beneficiary issues.
Distinguishing Loss-of-Services from Loss-of-Consortium Matters Under New Jersey Law
The court preserved the loss-of-services claim but dismissed the consortium theory, reflecting New Jersey’s sharp distinction between functional and companionship-based damages.
Detailed Medical Facts Strengthen Negligence Allegations
The filings’ clear description of toe amputations, surgeries, and long-term injury reinforced the seriousness of the entrapment and supported claims tied to alleged maintenance failures.
Public Reporting on Inspection Issues Should Be Separated from Court Evidence
News coverage referenced inspection lapses and escalator age, but the federal filings did not. Attorneys must distinguish between media context and admissible evidence when shaping legal strategy.
Settlement Reflected the Combined Weight of Medical and Procedural Evidence
The $15 million resolution showed how extensive medical documentation and well-developed pleadings can guide final negotiations in catastrophic injury cases.
The litigation in J.V. v. Macy’s, Inc. and ThyssenKrupp Elevator America, Inc. illustrates how pleadings, procedural rulings, and factual clarity guide the progression of a premises-liability case. The decision to let the breach-of-contract and parental loss-of-services claims proceed highlights the importance of developing a complete factual record before addressing contract-based arguments. The dismissal of the loss-of-consortium claim reinforced long-standing limits under New Jersey law. Nearly three years after the accident, the $15 million settlement brought final closure to the case.
Broader implications include how escalator safety, inspection history, and mechanical conditions can influence litigation strategy, especially when injuries involve catastrophic entrapment. News reporting on the escalator’s installation date, prior inspection issues, and subsequent safety enhancements provided additional context, underscoring how facility management, maintenance oversight, and mechanical design all intersect with legal evaluation.
What happened in the Macy’s escalator injury case?
A 10-year-old girl’s foot and leg became trapped in a Macy’s escalator at Garden State Plaza, requiring emergency responders to disassemble metal plates to free her. She later underwent multiple surgeries and toe amputations. These injuries became the basis of a federal negligence and contract-based lawsuit.
Who were the defendants?
The suit named Macy’s, Inc. as the store operator and ThyssenKrupp Elevator America, Inc. as the company responsible for escalator inspection and maintenance.
What legal claims were filed?
The complaint included negligent maintenance, negligent supervision, negligent infliction of emotional distress, breach of contract, punitive damages, and parental loss of services.
How did the court rule on early motions?
The court allowed the breach-of-contract and loss-of-services claims to proceed but dismissed the loss-of-consortium claim. This kept the central negligence and contractual issues active.
Were there issues raised about the escalator itself?
News outlets referenced the escalator’s 1958 installation and a halted inspection before the incident, though these details did not appear in the court filings.
What was the final outcome?
The case concluded with a $15 million settlement, approved nearly three years after the accident.
Product Liability, +4
Retail
Premises Liability, +4
Retail